Appointment/Walk-Ins Information:

Appointments/Walk-Ins are required for fingerprinting or badge renewals.

Please see the information below for scheduling appointments or joining the walk-in line: 

Option 1: Click on this link to schedule an appointment or join the line 
Option 2: Come to the Access Control Office (ACO) lobby and use the on-site kiosk. 

1st Floor, Terminal 2 East
3707 North Harbor Drive
San Diego, CA 92117
Click here for map

Option 3: Download the Qless App to your phone.

Queue Management System | Digital Queuing to Eliminate Lines | QLess 

Option 4: Use the Q.R. Code below for the QLESS Home Kiosk

Option 5: For walk-in/training only, text keywords "SANACO" or "SAN ACO" to 619-389-2625 and follow the instructions. 

Click on this link for the QLess information Handout/Flyer

The Access Control Office (ACO) is open from 
7:30am – 11:30am Monday - Friday,
1:30pm – 4:00pm Monday -Thursday.
Closed Friday afternoons.

Training is open Monday-Thursday only.

Note: If you decide to cancel your appointment or leave the line, immediately follow the instructions you received when scheduling the appointment or joining the walk-in line. Texting the letter “C” back to QLess on your appointment confirmation text will cancel your booked appointment. Please cancel your appointment at least two (2) hours in advance. Texting the letter “L” back on your walk-in line confirmation text will remove you from the walk-in line. 

All initial badge appointments must have an Authorized Signatory present.  

All SAN ID badge and Authorized Signatory training is conducted in person at the ACO Training Room. The ACO Training Room is located on the first floor of Terminal 2 East (3707 North Harbor Drive, San Diego, CA 92101). Click here for the map 

SAN ID badge applicants are not allowed to attend badge training until a successful background check has been completed, or your SAN ID badge is authorized for renewal by your signatory. 

Once a badge applicant has cleared the background check and the Authorized Signatory has been notified, the applicant is required to attend training to receive a badge. Badge applicants need to arrive at the training room with the clearance notice (hard copy or electronic) and an accepted photo I.D. (Other documents may be required if applicable). At the bottom of the clearance notice are the training check-in days/hours. Training should be completed immediately upon receipt of clearance notice. 

Training is by walk-in only. Please check into the training line upon arrival. 

Check-in times:

Training is open Monday-Thursday only.

Please check into training at 7:30 AM or 1 p.m. to ensure your training is complete by either 11:30 AM or  4:00 PM. 

Note: If you are taking more than one (1) training module, please check into training at 7:30 a.m. or 1 p.m. to ensure you finish your training by the closing time of the training room. 

Training room rules:

1. A valid government-issued picture I.D. is required to check into training. All AOA/movement drivers must have a valid driver's license to check into training. 
2. All new SAN ID badge applicants must have a copy of the clearance notification (hard copy or electronic) to check into training. New concession employees must have a completed "Concession/Vendor employee certification" to check into training. New and re-current signatories must have a completed ASAT Designation form signed by a Senior Authorized Agent (Signatory) to check into training. An Applicant Visitor Badge log must be submitted at training check-in (if applicable). 
3. All individuals must arrive on time to be accepted into training. 
4. Any individual arriving outside of the training timeframes will not be accepted into training. 
5. Cell phone usage and note-taking are not allowed in the training room, and neither are food or drinks. 
6. Any instances of cheating will not be tolerated and may result in permanent SAN-ID revocation and the inability to receive a SAN-ID at the San Diego International Airport in the future. 

Authorized Signatory Roles and Responsibilities

The role of the Authorized Signatory is critical to maintaining a SAFE and SECURE Airport. The Authorized Signatory is responsible and required to comply with CFR 1542.209. Authorized Signatories are regulated to complete annual recurrent Signatory Training to maintain active signatory status. Failure to comply will result in denied access to the SAFE signatory portal. All Authorized Signatories are required to:

1. Verify that any SAN ID badge applicant has an employment-related need to have unescorted access to the Security Controlled Areas of San Diego International Airport (SDIA)
2. Ensure that each SAN ID badge applicant acknowledges their Security Responsibilities under 49 CFR 1540.105(a)
3. Provide immediate notification to the Airport when:
   1. the badge holder's operational need for access has been revoked or limited
   2. the badge holder's SAN ID badge has been lost or stolen
   3. any representative of their organization becomes aware that the Access Control System or a component of the system has been compromised or threatened through any means
4. Acknowledge the responsibility of their organization for any penalties assessed against the Airport which may result from a badge holder's or their organization's failure to comply with the Airport Security Program, or any other applicable rule, regulation or directive.

Authorized Signatory Instructions for Onboarding New SAN ID Badge Applicants

1. Enter SAN ID Badge applicant Personal Identifying Information (PII) into the SAFE Signatory Portal.
   1. Complete an Access Investigation Form (AIF 10-year history) Section 1 and Section 2, if applicable. The AIF 10-year history must be printed and all signatures must contain original ink (black or blue).
   2. Confirm that the SAN ID applicant has and is in possession of two (2) forms of acceptable identification. All identifying documents presented to the ACO must be original and unexpired.
2. Schedule an initial SAN ID badge appointment or come as a walk-in (standby) for processing (See the Appointments/Walk-Ins section). SAN ID badge applicant and Signatory are required to be present for this step.

NOTE: The SAFE scheduler will not be used for scheduling appointments.

3. Signatory (required) and SAN ID badge applicant attends confirmed appointment or walk-in (standby) for new SAN ID badge applicant with the following:
   1. Completed AIF 10-year history Section 1 and Section 2, if applicable
   2. Two (2) forms of acceptable identification that establishes both identity and employment eligibility
   3. Knowledge of Unique Personal Identifier (UPID) number (written or typed on the AIF Section 1)

NOTE: All SAN ID badge applicants must be on time for their scheduled appointments. SAN ID badge applicants arriving late to their appointment will need to be rescheduled.

Background Investigation

Additional documents for a SAN ID badge are provided below. Complete and print all documentation required. All signatures must be in original ink (black or blue). In addition, all badge applicants or current badge holders must present two (2) forms of identification or documentation when applying for and renewing a SAN ID badge. Required identification and/or documentation must establish identity and employment eligibility, see List of Acceptable Documents. Please contact the Access Control Office (ACO) at (619) 400-2765 or acocustomerservice@san.org for any further questions or information that you may need. You may also reference the SAFE Signatory User Guide in other forms as required.

All applications and form links are found below: