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Frequently Asked Questions

Here are the most frequently asked questions at San Diego International Airport. If you have a question not answered here — or throughout our web site — please contact us. We look forward to serving you.

San Diego International Airport (SAN) is open twenty-four hours a day; however, departures only occur without penalty between 6:30 a.m. and 11:30 p.m. Each airline has its own operating hours, but typically ticket counters are staffed by 4:30 a.m. for check-in. For specific check-in information, please contact the airline you are flying directly.

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Ground Transportation

Where can I catch a shuttle, taxicab or other mode of ground transportation to destinations in/around San Diego?

Ground transportation at SAN can be obtained at the Transportation Plazas located in front of Terminal 1 and Terminal 2. Customer Service Representatives (under the blue umbrella) are located across the street from each respective terminal and are available for assistance. Public mass transit (bus) is also available. For further assistance ask a Volunteer Airport Ambassador located at the Information Desk in the baggage claim area of Terminal 1 or Terminal 2. For more information, visit our Parking & Transportation pages.

Flights & Airlines