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Frequently Asked Questions

Here are the most frequently asked questions at San Diego International Airport. If you have a question not answered here — or throughout our web site — please contact us. We look forward to serving you.

San Diego International Airport (SAN) is open twenty-four hours a day; however, departures only occur without penalty between 6:30 a.m. and 11:30 p.m. Each airline has its own operating hours, but typically ticket counters are staffed by 4:30 a.m. for check-in. For specific check-in information, please contact the airline you are flying directly.

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Who can I contact with questions regarding Customs and Immigration at San Diego International Airport?

The Federal Inspection Services International Arrival Terminal at SAN can be reached by calling (619) 230-8178. Other offices are available by pressing the appropriate number when prompted:

  • U.S Customs and Border Protection Service
  • U.S. Immigration and Naturalization Service
  • U.S. Department of Agriculture
  • U.S. Fish and Wildlife Service
  • U.S. Public Health Service