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Airport Authority launches new mobile app for the public to submit concerns about aircraft noise

Five workshops to be held for the community to learn more about the new tools

Friday, August 24, 2018

SAN DIEGO – August 24, 2018 – The Airport Authority has launched a new mobile app that provides members of the public an easy-to-use, no-cost option for submitting an aircraft noise complaint.  The app is part of an upgraded Airport Noise and Operations Monitoring System (ANOMS), uses near real-time flight tracking (5-minute or less delay), which is the most accurate data of aircraft movement that is available from the Federal Aviation Administration (FAA).  

“We recognized there was a gap between a convenient, easy-to-use tool for the public to submit aircraft noise complaints, and our ability to obtain the accurate data we need from the public to help influence change with our industry stakeholders,” said Dennis Probst, Airport Authority Vice President of Development. “This system upgrade and app incorporate state-of-the-art software and equipment to provide that solution with a few simple clicks.”

The upgrade complements the airport’s existing WebTrakTM flight tracking system, which allows the public to monitor the movement of flights and air traffic patterns and submit a complaint to the airport directly from the website. 

In addition to the near real-time flight tracking data, the ANOMS upgrade includes replacement of 23 permanent noise monitoring devices with advanced equipment. The devices are located at sites within communities surrounding the airport to monitor aircraft noise 24-hours a day and transmit data real-time into the airport’s system. 

Five workshops will be held in September in communities where aircraft noise complaints have been received in order to help community members set up the new mobile app on their devices.  If members of the community are unable to attend the workshops, one-on-one appointments may be made through the Airport Noise Mitigation Office by calling (619) 400-2660.

For more information about the airport’s noise mitigation efforts, please visit www.san.org/Airport-Noise.

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